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Troubleshooting Login Issues

Encountering login problems? Here’s how to resolve common issues with accessing your Autochart.ai account.

Autochart.ai Admin avatar
Written by Autochart.ai Admin
Updated over 2 months ago

Incorrect Credentials

  • Ensure your email and password are entered correctly, paying close attention to capitalization and special characters.

  • If you still can’t log in, consider resetting your password by clicking Forgot Password on the login page.

Locked Account

  • For security reasons, your account may lock temporarily after multiple failed login attempts.

  • Wait 15 minutes and try logging in again.

Verification Email Not Received

  • Look for the email in your Spam or Junk folders.

  • Check if your email inbox is full or if your provider has blocked the email.

  • Resend the verification email if needed or reach out to support for assistance.

⚠️ If issues persists, feel free to contact us at [email protected] for further assistance.

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