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Resetting Your Password

Regain access to your account if you've forgotten your password:

Autochart.ai Admin avatar
Written by Autochart.ai Admin
Updated over 2 months ago

Follow the steps below:

  1. Click Forgot Password on the login page.

  2. Enter your registered email and check your inbox for a verification code. Don't forget to check your spam as well. If email verification does not work or you prefer other verification methods, choose SMS verification.

  3. Enter Verification Code and click Verify Code:

4. Set a new secure password:

  • Enter a secure password with at least 12 characters.

  • ✅ What is a secure password?

    • Use a mix of letters, numbers, and symbols

    • Avoid common words or easily guessed phrases

    • Choose something unique to your Autochart.ai account

5. Log in using your updated credentials.

Need help, have questions, or want to reach out?:

  1. Join our Office Hours: Run every weekday from 12:00 PM to 1:30 PM PT: Link to Office Hours

  2. Chat with us anytime via the chat bubble (bottom right corner on Autochart.ai).

  3. Email us at [email protected]

  4. Book a 1:1 meeting with us. We would love to walk you through things personally and share some tips and tricks as well. Click on this link to book

  5. Visit our Help Center for detailed articles and tutorials.

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