Supported Devices
Autochart.ai is designed to be versatile and accessible across various devices:
Desktop and Laptop Computers:
Operating Systems: Windows 10 or later, macOS Mojave (10.14) or later.
Both platforms offer full functionality with seamless navigation.
Mobile Devices:
Compatible with iOS and Android devices for on-the-go accessibility.
Ensure your device is updated to the latest operating system for best results.
💡 Tips for iOS Users (iPhones)
Keep Autochart.ai in Focus: The microphone only works when the Autochart.ai window is open and active. Switching to another app or tab will stop the recording.
Browser: For best experience we recommend using Safari browser on iphone.
Adjust Auto-Lock Settings: Ensure your phone's screen stays unlocked during recording, as the microphone stops if the screen locks.
Android Users: These issue does not affect Android devices.
⚙️ We’re actively working on a native app to resolve this limitation. For now, keep Autochart.ai open and your screen active for uninterrupted recording.
Minimum Hardware Specifications
For optimal performance, your device should meet or exceed these hardware requirements:
Memory (RAM): 4GB or higher
More RAM ensures faster processing and smooth multitasking.
Processor: 2 GHz or faster
A modern, multi-core processor is recommended for quicker data processing and AI operations.
Internet Connection
A stable internet connection is essential for using Autochart.ai's real-time features:
Minimum Speed: 3 Mbps
A faster connection improves data upload/download speeds and overall responsiveness.
Connection Type: Wired or reliable Wi-Fi is recommended to minimize interruptions during use.
Supported Web Browsers
To access Autochart.ai via a browser, ensure you are using the latest version of one of the following:
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
Keeping your browser updated ensures compatibility, better security, and faster page loading times.
💡 Quick Tips
Mobile Experience: While Autochart.ai is accessible on mobile devices, certain features may be better suited for desktop or laptop use due to screen size and layout.
Performance Optimization: Close unnecessary applications and tabs to free up system resources, particularly on devices meeting only the minimum hardware requirements.
Updates and Compatibility: Regularly check for updates on your device's operating system and browser to ensure uninterrupted access and the latest features.
Extend Auto-Logout Time
To avoid interruptions during use, set the Autochart.ai auto-logout timer to a longer duration. This ensures the app remains active and prevents the microphone from being disabled unexpectedly.
Browser Recommendation
For the best experience, use Safari when accessing Autochart.ai on your iPhone. Avoid switching tabs while recording, as this can cause the microphone to stop functioning properly.
Enable Microphone Access
Ensure your device and browser have granted microphone permissions to Autochart.ai. This is essential for accurate transcription during consultations.
Stay Ready for Future Enhancements
We’re actively developing a solution to support headset integration, offering even clearer audio input for Telehealth applications. Stay tuned for updates!
By meeting these system requirements, you can enjoy a seamless and efficient experience with Autochart.ai, maximizing its capabilities to save time and enhance productivity.