1. What does Autochart.ai do?
Autochart.ai captures patient-provider conversations or dictations, organizes them into clinical notes, and automates follow-up tasks like referrals and handouts. It’s completely customizable and works seamlessly with your workflow to save you time and reduce stress.
Key Features:
Pre-Made Prompts and Note Types: Ready-to-use templates for 70+ specialties.
Customizable Templates: Tailor prompts, note types, and AI settings to your needs.
Multi-Language Support: Input in one language, output in another with 100+ options.
Snippets: Automate repetitive tasks for faster documentation.
Secure and Compliant: HIPAA, GDPR, and PIPEDA certified with strict data privacy standards.
2. Is Autochart.ai secure, and what measures are in place to protect my data?
Yes, Autochart.ai prioritizes the privacy and security of your data. We comply with HIPAA, GDPR, and PIPEDA, meeting stringent privacy regulations across Canada, the US, and Europe.
Voice recordings are never stored: All recordings are transcribed in real-time and immediately deleted.
Comprehensive Canadian compliance: We adhere to privacy laws, including BC PIPA, Ontario PHIPA, and Quebec Law 25.
Partnership with Mirai Security: As our Canadian cybersecurity partner, Mirai Security helps us maintain the highest data protection standards.
Rigorous testing: We conduct regular penetration testing, vulnerability scans, and assessments to identify and address risks.
Risk assessments: We have performed Threat Risk Assessments and Privacy Impact Assessments to ensure compliance and data safety, particularly in Ontario.
Limited access: Only authorized healthcare providers can access your data.
Encrypted and secure storage: Your data is protected with industry-leading encryption and secure protocols.
For more information, visit our Trust Center.
3. How long does it take to set up Autochart.ai?
Getting started with Autochart.ai takes less than 2 minutes:
No credit card required.
No steep learning curve.
Easy onboarding process.
Simply sign up, personalize your settings, and start saving time.
4. How do I sign up for Autochart.ai?
Go to autochart.ai and click "Sign Up."
Enter a valid email address and create a strong password.
Complete the welcome form to customize your experience.
Verify your email to activate your account.
5. What devices and browsers does Autochart.ai support?
Autochart.ai is compatible with a range of devices, though we currently recommend using desktops or laptops for the best experience. Mobile devices are also supported through web browsers.
Desktops/Laptops: Works on Windows 10+ or macOS Mojave+ using Chrome, Safari, Firefox, or Edge browsers.
Mobile Devices: Compatible with iOS (Safari) and Android (Chrome).
For iPhone users: To ensure smooth recording, use the Safari browser, avoid switching tabs, and extend your auto-lock settings to keep the screen active.
6. How do I record a consult?
Log in and click the microphone button to start the Recording Window.
Speak naturally during the patient encounter or dictate a summary afterward.
Click "Generate Note" to produce the clinical note.
View your list of encounters from the Encounter View.
Click on any encounter to enter the Document View where you can see all the AI-generated outputs.
Copy paste the medical note into your EMR, review the original raw, and formatted transcription, send patient communications, create a referral, generate handouts and more.
7. Can I customize Autochart.ai to suit my practice?
Absolutely! Under Settings > AI Settings, you can:
Choose your Specialty (e.g., Family Medicine).
Set preferred Note Types (SOAP, SBAR, or custom).
Create Snippets to streamline repetitive tasks.
Adjust Defaults for note length, diagnostic codes, and input/output languages.
8. What happens after signing up?
After signing up, you’ll:
Fill out the welcome form to personalize your settings—fields are searchable, so just click and type.
Verify your email address.
Explore Autochart.ai by recording a sample consult to see it in action.
9. How can I get help with Autochart.ai?
Intercom Chat: Use the chat bubble on our website for live support, issue reporting, or self-service resources.
Email: Contact us at [email protected].
Help Center: Access detailed guides and articles to optimize your experience at.
10. Does Autochart.ai require EMR integration?
No, Autochart.ai works independently and doesn’t require integration with your EMR. Simply copy and paste generated notes into your system. We are in the process of developing EMR integrations, browser extensions, and mobile apps. All coming soon :)
11. How do I ensure my recordings are successful?
In-person consultations: Use a laptop, phone, or tablet with a built-in microphone.
Remote calls: Use speakerphone or select the correct audio source.
Ensure recordings are at least 30 seconds long and contain relevant medical information for optimal note generation.
12. Is there a mobile app?
We’re actively developing native mobile and watch apps to further improve usability. For now, use your browser (Safari on iPhone or Chrome on Android) for recording and accessing notes.
13. What are Autochart.ai's system requirements?
Memory (RAM): 4GB or higher.
Processor: 2 GHz or faster.
Internet: Stable connection (3 Mbps minimum).
Browsers: Chrome, Firefox, Safari, or Edge (latest versions).
14. What’s next for Autochart.ai?
We’re continuously improving with:
Browser extension and EMR integrations.
Headset support for clearer audio input.
Native apps for mobile and watch devices.
Stay tuned for updates as we build tools to make your workflow even smoother!
15. How do I subscribe and do you offer group rates?
When you're logged into our application, simply click on Subscribe Now to access monthly or annual subscriptions.
Absolutely! Reach out to us at [email protected] to learn about special rates for your clinic or group. We offer a tiered discount system, with bigger savings for larger groups.