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My Account: Profile Settings

In this article, we explain how to update your profile information in Autochart.ai.

Autochart.ai Admin avatar
Written by Autochart.ai Admin
Updated over 2 weeks ago

To keep your profile information up to date in Autochart.ai, follow these simple steps:

  1. Access Your Profile Settings:

    • Go to Settings > My Account > Profile.

  2. Editable Fields:

    • Update key details such as:

      • Name

      • Country of Practice

      • Phone Number

  3. Email Address Changes:

    • For security reasons, email updates require assistance.

    • Contact us via:

General Preferences Tab:

  • The settings in this tab allow you to customize your Autochart.ai experience to serve you best.

    Advanced Options Collapsibility:

    • The "Advanced Options" menu opens by default in the Recording window. If you would like it be collapsed, simply click the checkbox here to customize your settings.

Need help, have questions, or want to reach out?:

  1. Join our Office Hours: Run every weekday from 12:00 PM to 1:30 PM PT: Link to Office Hours

  2. Chat with us anytime via the chat bubble (bottom right corner on Autochart.ai).

  3. Email us at [email protected]

  4. Book a 1:1 meeting with us. We would love to walk you through things personally and share some tips and tricks as well. Click on this link to book

  5. Visit our Help Center for detailed articles and tutorials.

Keeping your profile up to date ensures smooth communication and accurate account management. Reach out anytime for additional support!

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