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Connecting Autochart.ai Voice to Autochart.ai

This integration allows call logs and intake responses collected by the Voice Agent to flow directly into Autochart.ai.

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Written by Admin
Updated today

You can connect your Autochart.ai Voice account to Autochart.ai to automatically transfer patient intake information and create Scheduled Encounters with context from Voice calls.


Why Connect Autochart.ai Voice?

When connected:

  • Patient intake information transfers automatically

  • Scheduled Encounters can be created in Autochart.ai

  • Call context is preserved

  • Documentation workflow becomes seamless

  • Manual data entry is reduced


Step 1: Generate an Authentication Code in Autochart.ai

  1. Log in to your Autochart.ai account.

  2. In the left sidebar, click AyaVoice.

  3. Under AyaVoice Authentication Code, click Generate Code.

  4. A unique authentication code will appear.

  5. Copy the code.

Important:

  • Keep this code secure.

  • Do not share it with unauthorized users.

If needed, you can click Regenerate Code to create a new one.


Step 2: Connect the Account in Autochart.ai Voice

  1. Log in to Autochart.ai Voice.

  2. Click Autochart.ai Accounts in the left sidebar.

  3. Click Connect Account.

  4. Enter:

    • The email associated with your Autochart.ai account

    • The authentication code generated in Step 1

  5. Click Connect.


Step 3: Confirm Connection

Once successfully connected:

  • The account will appear in the Autochart.ai Accounts list.

If no accounts are connected, you will see a message indicating no connection.


Managing Connected Accounts

On the Autochart.ai Accounts page, you can:

  • View connected accounts

  • Edit a connection

  • Remove a connection

Only authorized users should manage account connections.


Troubleshooting

If the connection fails:

  • Ensure the authentication code was copied correctly.

  • Confirm the email matches your Autochart.ai login.

  • Regenerate the authentication code and try again.

Note: You can only connect an Autochart.ai account to 1 Autochart.ai Voice account, not multiple.

If you continue to experience issues, please contact support.


Need Help?

If you need assistance connecting Autochart.ai Voice:

We are happy to walk you through the setup and ensure everything is configured properly.

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