Connecting Autochart.ai Voice to Autochart.ai

This integration allows call logs and intake responses collected by the Voice Agent to flow directly into Autochart.ai.

Why Connect Autochart.ai Voice?

When connected:

  • Patient intake information transfers automatically
  • Scheduled Encounters can be created in Autochart.ai
  • Call context is preserved
  • Documentation workflow becomes seamless
  • Manual data entry is reduced

Step 1: Generate an Authentication Code in Autochart.ai

  1. Log in to your Autochart.ai account.
  2. In the left sidebar, click AyaVoice.
  3. Under AyaVoice Authentication Code, click Generate Code.
  4. A unique authentication code will appear.
  5. Copy the code.

Important:

  • Keep this code secure.
  • Do not share it with unauthorized users.

If needed, you can click Regenerate Code to create a new one.

Step 2: Connect the Account in Autochart.ai Voice

  1. Log in to Autochart.ai Voice.
  2. Click Autochart.ai Accounts in the left sidebar.
  3. Click Connect Account.
  4. Enter:
    • The email associated with your Autochart.ai account
    • The authentication code generated in Step 1
  5. Click Connect.

Step 3: Confirm Connection

Once successfully connected:

  • The account will appear in the Autochart.ai Accounts list.

If no accounts are connected, you will see a message indicating no connection.

Managing Connected Accounts

On the Autochart.ai Accounts page, you can:

  • View connected accounts
  • Edit a connection
  • Remove a connection

Only authorized users should manage account connections.

Troubleshooting

If the connection fails:

  • Ensure the authentication code was copied correctly.
  • Confirm the email matches your Autochart.ai login.
  • Regenerate the authentication code and try again.

Note: You can only connect an Autochart.ai account to 1 Autochart.ai Voice account, not multiple.

If you continue to experience issues, please contact support.

Need Help?

If you need assistance connecting Autochart.ai Voice:

  • Visit the Help section in the platform
  • Email support@autochart.ai

We are happy to walk you through the setup and ensure everything is configured properly.

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