How to Turn On Patient Management

Patient Management lets you store patient details, schedule encounters and link visits to a patient so the AI can use their history when writing notes.

Plan availability: Included on the Intensive plan or higher. On Starter and Daily it is available as an add-on. See pricing and plans.

How to access: Left sidebar -> Settings -> Patient Management.

  1. Click Enable. The page will confirm that Patient management is currently enabled.
  2. The Patients page and the Scheduled option under Encounters now appear in the sidebar.

To turn it off, click Disable.

Troubleshooting

  • I cannot enable it or see a lock icon: Patient Management may need to be added as an add-on. Check Settings -> Subscription -> Plan & Add-Ons.
  • Patients or Scheduled still missing: Refresh the page with Ctrl+R (Windows) or Cmd+R (Mac).