How to Change Your Plan or Add-Ons

How to access: Settings -> Subscription -> Plan & Add-Ons.

  1. Use the Part-Time or Full-Time toggle and the Monthly or Annual toggle to see the right pricing.
  2. Compare the plans. Each plan lists its monthly encounters, session length and included features.
  3. Choose a plan, or click Add next to an add-on such as Real-time Translation, Patient Management or Quick Insights.
  4. Follow the prompts to confirm.

Your current plan is marked Current plan.

Download invoices

  1. Go to Settings -> Subscription -> Billing History.
  2. Find the invoice by date and click Download to save the receipt.
  3. To check your card, go to the Overview tab and look under Payment Information.

Need help, have questions, or want to reach out?:

  1. Join our Office Hours: Run every weekday from 12:00 PM to 1:30 PM PT: Link to Office Hours
  2. Chat with us anytime via the chat bubble (bottom right corner on Autochart.ai).
  3. Email us at support@autochart.ai
  4. Book a 1:1 meeting with us. We would love to walk you through things personally and share some tips and tricks as well. Click on this link to book
  5. Visit our Help Centre for detailed articles and tutorials.